Who can serve as audit personnel for the custodial effectiveness assessment? (Choose 2)

The selection of individuals associated with building management who are trained in APPA guidelines as audit personnel for the custodial effectiveness assessment is supported by several key factors. These individuals possess relevant knowledge about the building’s cleaning protocols and standards, and their training in APPA (Association of Physical Plant Administrators) guidelines ensures they are equipped with best practices in custodial management. Their familiarity with the specific environment allows them to accurately assess the effectiveness of custodial operations, providing insights that may not be observable by those outside the management structure.

The role of internal personnel who are trained enables a direct connection to the operational nuances of the building, facilitating a more nuanced evaluation of custodial effectiveness compared to external or less-informed personnel. Integrating their knowledge with a structured approach like APPA guidelines promotes consistency and accuracy in the assessment process, ultimately contributing to better maintenance and operational standards.

Other potential options, such as independent contractors or external auditors, may have qualifications, but they lack the direct involvement and operational familiarity that trained building management staff possess. Furthermore, cleaning staff themselves may not have the objective perspective required for a comprehensive audit, as they could be biased or lack the oversight perspective necessary to evaluate their own effectiveness.