LEED AP with Operations and Maintenance (O+M ) Practice Exam

What must be included on audit forms to comply with the custodial effectiveness assessment?

1. Cleaning product usage histories

2. Appearance items

3. Occupant feedback summaries

4. Appliance maintenance logs

The correct answer is: Appearance items

The inclusion of appearance items on audit forms is vital for conducting a custodial effectiveness assessment. This assessment focuses on evaluating how well cleaning services are maintaining the cleanliness and overall appearance of the facility. Appearance items provide a direct measure of custodial performance by allowing evaluators to assess specific visual cleanliness criteria, such as the state of floors, surfaces, and restrooms. By documenting these appearance items, the facility can establish baseline cleanliness standards and track improvements or declines over time. This data is essential for identifying areas that require additional attention or resources, ensuring that custodial teams are aligned with best practices in maintaining a healthy and pleasant environment for building occupants. Such assessments foster accountability and continuous improvement in custodial operations, ultimately contributing to overall occupancy satisfaction and health standards within the facility. In contrast, while the other options may provide useful information regarding custodial practices, they do not directly address the effectiveness of cleaning in relation to appearance, which is the primary focus of the custodial effectiveness assessment.